Frequently Asked Questions
Find answers to common questions about our sample sales and online events.
Are all items authentic?
Yes, we partner directly with brands to ensure that 100% of the merchandise sold is authentic and sourced straight from the designers.
Can I return items purchased at a sample sale?
All sales are final. Due to the deep discounts offered, we do not accept returns, exchanges, or offer refunds unless otherwise stated.
Do you restock items during a sale?
Restocking depends on the specific brand partnership. We recommend visiting early or checking our social media for mid-sale restock announcements.
How do I find out about upcoming sales?
You can sign up for our newsletter on our homepage or follow us on Instagram to receive updates on both physical and digital events.
Do you ship internationally?
Currently, we offer shipping within the United States. International shipping availability varies by specific online event.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, and Google Pay for both in-store and online purchases.